Refund policy
Return and Refund Policy
Thank you for shopping at SYNCBA. We want you to be completely satisfied with your purchase.
Returns We accept returns within 30 days of delivery. To be eligible, items must be unused, in their original condition, and in the original packaging.
To initiate a return, please contact us at [your email] with your order number and reason for return.
Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Non-returnable items
- Items purchased on sale
- Items showing signs of use or damage
Exchanges We only replace items if they are defective or damaged. Contact us at [your email] to arrange an exchange.
Shipping costs Return shipping costs are the responsibility of the customer. Original shipping fees are non-refundable.
Contact us For any questions, reach us at [your email] or through our Contact page.